Set credit limits

You can set and manage monthly credit limits per project. This allows you to operate your budget efficiently and prevent unexpected overuse.

How to set credit limits

  1. Go to Settings > Payments tab.

  • Note that only members with the appropriate permissions can view and edit the Payments tab.

  1. The default setting is No Limit (OFF).

  2. If you want to set a monthly credit limit, switch the credit limit toggle to ON.

  1. Enter the desired credit amount as an integer.

  • The maximum credit you can enter is 2,000,000,000.

  1. Specify notification recipients. We recommend designating members who have access to the Payments tab within the dashboard as notification recipients.

  • If notification recipients are specified, notification emails will be sent to the designated addresses when credit usage reaches 80%, 90%, and the maximum limit. This allows project managers to monitor usage flexibly and respond.

Note: If the credit range you set is very limited (e.g., 10 credits or less), you may reach the maximum credit limit immediately upon using an LLM model. In this case, the 80% and 90% usage notifications may be skipped and you may receive the maximum limit notification immediately.

  • If you want to turn the credit limit feature OFF again, switch the toggle to change the state.

Example of notification email

  1. After completing the settings, click the Save button.

  2. If you want to revert the monthly credit limit to No Limit, change the switch to OFF and then click the Save button.

Be sure to press the Save button to apply changes.

Credit consumption

Credits are mainly consumed by the following operations:

  • Any area that calls LLM models

  • Ingestion areas that occur when uploading documents


Behavior when credits are exceeded

Single-answer apps

  • If the credit limit is clearly exceeded at the time the Generate button is clicked  Example: If the credit limit is 20 and current usage is 20 or more  → The generation request is blocked and an error message is displayed.

  • If the limit was not exceeded at the time the Generate button was clicked but credits are exceeded during processing  Example: If the limit is 20 and current usage is 18 when the Generate button is clicked  → That generation task will be processed normally to completion.

Caution When uploading documents within answer-type apps, credits are also consumed during the document upload processTherefore, if the credit limit has already been exceeded at the time the document is uploaded, a credit limit error message will appear under the document name and the Generate button will be disabled.


Conversational apps

  • If the credit limit is clearly exceeded at the time of input  Example: If the credit limit is 20 and current usage is 20 or more  → When the message send button is clicked, an error message is displayed and the request is blocked.

  • If the limit was not exceeded at the time of input but credits are exceeded during processing  Example: If the limit is 20 and current usage is 18 when the message is entered  → That message will be processed normally to completion.

Caution Because credits are also consumed when uploading documents in conversational apps, if the credit limit was already exceeded at the time of upload, an error message will be shown when the Generate button is clicked and the request send button will be disabled.


Document upload

  • If the credit limit is clearly exceeded at the time of document upload  Example: If the credit limit is 20 and current usage is 20 or more  → The document upload will fail, and a parsing failure error message including an explanation that credits were exceeded will be included.

  • If the limit was not exceeded at the time of document upload but credits are exceeded during ingestion (document processing)  Example: If the limit is 20 and current usage is 18 when 5 documents are uploaded in batch  → If the credit limit is exceeded after completing the upload of 1 document, the remaining 4 documents will fail to upload, and a parsing failure error message including an explanation that credits were exceeded will be included.


Document syncing (during automatic indexing)

  • If the credit limit is clearly exceeded at the time of document sync (update)  Example: If the credit limit is 20 and current usage is 20 or more  → Indexing of synced documents will fail, and the Documents tab will show a parsing failure error message including an explanation that credits were exceeded.

  • If the limit was not exceeded at the time of syncing but credits are exceeded during ingestion (document processing)  Example: If the limit is 20 and current usage is 18 when 5 documents are auto-indexed  → → If the credit limit is exceeded after indexing 1 synced document, the remaining 4 synced documents will fail to upload, and the Documents tab will show a parsing failure error message including an explanation that credits were exceeded.

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