Make full use of Alli interactive apps

To make the most of the Alli conversational app, write specific and clear questionsIt is very important to write them. Here are some ways to craft effective questions and improve answer quality.

1. How to write specific questions

Ask clearly and specifically Instead of vague or abstract questions, write specific and detailed questions.

Specify the information needed To help the model provide better answers, it is helpful to add relevant information to the question. For example, clearly including the date, location, or service used in the question can help locate the appropriate documents more effectively.

2. Use the right keywords

Ask centered on core keywords Because information is searched based on keywords, it is important to use important keywords in the question meaningfully. For example, including a key term like "vacation policy" can greatly help the model find appropriate documents.

3. Example questions

Example of a bad question

Question: "Show me the company's recent presentation materials." Problem: The term "recent" is vague and it's not clear which presentation materials are being sought. The model may find it difficult to identify and provide specific information.

Example of a good question

Question: "Find the Q2 2024 earnings presentation materials." Improvement needed: By including the specific information 'Q2 2024 earnings presentation materials' in the question, the model can find and provide more specific and accurate materials.

4. Understand the chatbot's limitations

Limitations regarding complex or ambiguous questions Because the model provides answers based on trained data and documents, it may not be able to provide perfect answers to very complex or ambiguous questions. In such cases, it may provide the information it judges to be closest or request additional questions.

Improve through a feedback system By users providing feedback on inaccurate answers, the model can continuously learn and improve.