# Bulk upload Q\&A
Using Alli's Q\&A direct upload feature, you can add a large number of Q\&A entries to the knowledge base at once. You can add Q\&As with just a simple Question column and Answer column, and more efficient uploads are possible through additional column options and column name change features. Supported file formats are TSV, CSV, XLSX, and ZIP.
**Column types that can be added during upload**
Except for columns that are not numbered, each corresponds to a specific element of each Q\&A registered in Alli's knowledge base.
#### 1. Status \[Optional]
* Description: Sets whether the Q\&A is active.
* Option: If set to 'OFF', it will be excluded from search results; if 'ON' or the value is blank, it will be included in searches.
#### 2. Question \[Required]
* Description: The item corresponding to the question in the Q\&A.
#### 3. Similar Questions \[Optional]
* Description: Enter various forms of questions that have the same answer.
* Input method: Multiple questions can be entered using line breaks.
#### 4. Answer \[Required]
* Description: The item corresponding to the answer in the Q\&A.
#### 5. Hashtag \[Optional]
* Description: A tag setting function for Q\&A filtering and limiting the search scope.
* Input method: Multiple tags can be entered separated by commas (,).
#### 6. Memo \[Optional]
* Description: A function to add a memo to a Q\&A entry.
* You can later view each memo from the memo icon at the bottom right of each Q\&A entry in Dashboard > Knowledge Base.
#### 7. Status on at \[Optional]
* Description: A function that allows you to schedule the Q\&A status to 'ON' at a specified date and time.
#### 8. Status off at \[Optional]
* Description: A function that allows you to schedule the Q\&A status to 'OFF' at a specified date and time.
#### 9. Folder \[Optional]
* Description: A function that allows you to place the Q\&A under a specific folder.
#### 10. Admin Access list: Editor \[Optional]
* Description: A function that allows you to specify a list of people who can edit the Q\&A.
* Input method: Enter comma-separated email addresses.
#### 11. Admin Access list Viewer \[Optional]
* Description: A function that allows you to specify a list of people who can view the Q\&A.
* Input method: Enter comma-separated email addresses.
#### 12. Use the same access list as the folder \[Optional]
* Description: A function that lets you decide whether to use the same access permissions as the folder.
* Input method: Enter 'Y' or 'N'; blank or string input is considered TRUE.
#### 13. Allow unlisted admins can view \[Optional]
* Description: A function that allows you to set public access so that admins not in the access list can still view.
* Input method: Enter 'Y' or 'N'; blank or string input is considered TRUE.
#### 14. Allow unlisted SDK/API users can view \[Optional]
* Description: A function that allows you to set public access so that SDK/API users not in the access list can still view.
* Input method: Enter 'Y' or 'N'; blank or string input is considered TRUE.
**Column name customization**
You can change the column names of the Q\&A file you upload. This feature is especially useful if you want to use an existing Q\&A database directly in Alli without changing the column names.
To change column names, go to Settings > General tab and scroll to the 'Change Q\&A upload format' section.
Enter the column names you want to change and click the Save button, and you can use custom column names in the Q\&A file you upload.
